Wednesday, August 22, 2007

Gateway: A whole lot of suck.

To the left is a picture of the Gateway FPD2185w monitor. A few years back, I purchased one of these at Best Buy and suggested to a friend of mine that he get one too. He was pretty happy with it for a while and now a little over a year later it has stopped working. He called Gateway to see about getting it repaired but was informed that since it was no longer under warranty, they wouldn't help him. The rep on the phone even mentioned that she knew something he could try but she couldn't tell him unless he paid forty dollars to extend the warranty. My friend, declined not wanting to waste forty bucks on something that was probably not gonna help anyway (he had already scoured the message boards and tried the things he found).

He the brought the monitor to Best Buy and they sent it off for repairs only to inform him later that they wouldn't be repairing it because Gateway refused to send them the parts needed to fix it. This would mean that Best Buy wouldn't be able to guarantee their work. To their credit, Best Buy is refunding the money that my friend had to pay up front and shipping the monitor back to him. Bottom line: Gateway are a useless pile of turds. Don't buy anything from these assholes.


Matthew said...

I have a samsung 19" flatscreen that I've been using for a couple of years now and it's awesome.

I keep hoping it'll break so I have a reason to get a bigger monitor... but this thing doesn't look like it's stopping anytime soon.

Definitely recommended.

Cirila said...

Good post.